Ladders, Lights & Leadership: The Shine Midland Story
Episode Description:
Logan Ricchetti sits down with Mark Haskin, the owner of Shine Window Cleaning in Midland, Michigan. What started as a six-month job turned into a 13-year journey through startup chaos, franchise expansion, and building a high-trust team of 15.
Mark shares how he went from cleaning windows as a technician in Grand Rapids to becoming the owner-operator of one of the top-performing Shine franchises in the country—serving big clients like Soaring Eagle Casino and CMU. You'll hear how he scaled from zero customers to a 10-truck operation, mastered logistics and safety, and learned to get out of his own way to grow the business.
👉 Whether you're an entrepreneur, team builder, or just love a good small-town success story, this episode is packed with lessons on growth, grit, and getting things Shine clean.
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